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Editor's Review |
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Host Introduction |
Web Hosting Pros, LLC is a leading provider of reliable web hosting services for consumers and small businesses. Founded in 2004, the company's offerings have grown to include over 100+ top level domains, website security products, and website development tools aimed at helping both new and experienced users get the most out of their websites. They take pride in offering the most reliable products and solutions. They're dedicated to providing the best, most reliable web hosting services possible. Web Hosting Pros provides Linux Web Hosting, CDN, SSL Certificates, Domain Names, Anti-Malware Protection & Site Seals. They strive to offer the best, most reliable services at highly competitive prices. Web Hosting Pros backup their services with 24x7 technical support, 99.9% uptime guarantee and 30 days money back guarantee. |
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WebHostingPros.net offers the best-priced, most reliable web hosting plans. They provide high quality Linux share hosting plans, easy-to-use control panels, centralized billing and complete support integration. With just a few clicks, their customers get everything they need, quickly and easily, to build a successful online experience. |
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Sales Review |
Grade:
A |
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What we like: |
Reaching a sales representative was easy. We tested all options (live chat, email/ticket and phone) and all were meet with fast response times and a responsive associate answering our questions. |
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What needs improvement: |
None at this time. |
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Support Review |
Grade:
A |
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What we like: |
All four support options are made available to clients: Live Chat (fastest), Email, Ticket and Toll-Free Phone. |
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What needs improvement: |
All basis covered. |
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Plans / Features Review |
Grade:
A |
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What we like: |
Three easy to choose from Linux shared hosting plans, CDN and a suite of security services. |
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What needs improvement: |
None at this time. |
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Usability Review |
Grade:
A |
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What we like: |
One of the easier sites to navigate and gather all the necessary information you need to make your hosting selection. |
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What needs improvement: |
None at this time. |
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Conclusion |
Grade:
A |
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Whether you choose Web Hosting Pros to host your website, register your domains or purchase an SSL certificate for your online transactions, you can be assured you'll receive the highest level of support and reliability in the industry. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time to ticket was fast!
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Response Time (Issue Resolved)
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Questions answered to satisfaction
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response to several emails were good.
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Response Time (Issue Resolved)
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Answers were spot on, definitely knowledgeable
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Live chat response time was fastest.
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Response Time (Issue Resolved)
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Questions answered professionally and correctly.
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Phone option was also fast.
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Response Time (Issue Resolved)
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All questions about products/services were answere
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Sales Contact Details |
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Sales Telephone
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+1 (888) 870-9201 |
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Sales Email
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sales@webhostingpros.net
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Main URL
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https://www.webhostingpros.net
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Billing Details |
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Payment Methods |
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Discover
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Account Activation Period |
Unknown
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
https://www.webhostingpros.net/legal/tos/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was satisfactory
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was satisfactory
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Instant at time of testing.
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Response Time (Issue Resolved)
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Immediately solved the issue given.
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Few rings and we were connected.
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Response Time (Issue Resolved)
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Simple questions or problems were resolved.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://www.webhostingpros.net/legal/tos/
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