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Editor's Review |
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Host Introduction |
Webcore Cloud is an Irish based company offering a range of quality, reliable cloud based services. They cater for the Irish & European marketplace. Webcore Cloud services are backed by a committed and friendly, Irish based support team around the clock. Webcore Cloud owes its roots to over 15 years of local and national IT support by its founders. They aim to actively engage with customers while building long lasting relationships. Webcore Cloud Servers are built using Enterprise grade HP Blade servers and HP SSD storage providing with blazing fast service. They are dedicated to deliver exceptional customer care service and form a partnerships with customers to achieve success. |
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Webcore Cloud offers Enterprise SSD Cloud Hosting with Clouds in Ireland and the UK, Cloud Server, Developers Cloud, Global CDN, and Anycast Cloud DNS. Their comprehensive product line of hosting solutions also include Hosted Exchange, Microsoft products Licenses, SSL Certifiates, Domain Registrations, Domain Transfer services, and allot more. |
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Sales Review |
Grade:
B |
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What we like: |
Though there was only email and ticket options, but response time was really fast. |
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What needs improvement: |
Would like to see 24x7 Live Chat and Phone options. |
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Support Review |
Grade:
B |
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What we like: |
Webcore Cloud gives you 24/7 reliable, friendly support and adds personal touch to the customer support. |
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What needs improvement: |
Would like to see 24x7 Live Chat and Phone options. |
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Plans / Features Review |
Grade:
A |
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What we like: |
All plans are cost-effective and served with reliable service. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Webcore Cloud's wide range of products and services are specifically designed to help customers whether constructing a simple site or maintaining a complex online enterprise. They target every sector of this industry using knowledge and experience which include all the features required for each package to satisfy customers specific needs. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Live Chat Sales |
No
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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+353 (0) 1 5543966 |
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Sales Email
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sales@webcorecloud.com
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Main URL
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https://www.webcorecloud.com/
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Billing Details |
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Payment Methods |
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Discover, BankTransfer
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
7 days
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Hyperlink to Terms and Conditions |
https://www.webcorecloud.com/company/terms-and-conditions/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
No
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
https://www.webcorecloud.com/company/terms-and-conditions/
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