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Editor's Review |
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Host Introduction |
TurnKey Internet was established in 1999 to provide advanced consulting services to Internet Service Providers and Enhanced Telecommunications Providers. TurnKey Internet focused heavily on the small and medium-sized business client that needs reliability, speed, and cost-effective web hosting solutions for their online business. Currently operating from four data centers and providing fully redundant next generation fiber optic network. TurnKey Internet's commitment to customer service is unparalleled in the industry with 24x7 expert local services. TurnKey Internet is a verified and proud member of the New York Better Business Bureau showing their commitment to quality of service, reliability and customer care. |
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TurnKey Internet aim to anticipate the business needs and provide the perfect tool through innovation, serving as a “one-stop-shop” for the business community. TurnKey Internet specializes in custom Linux servers and Windows servers to get the maximum performance for your Internet applications. Their geographically redundant Web Hosting provides high speed, regional-focused solutions for all Dedicated Server, Virtual Private Server, Colocation and Software as a Service (SaaS) products. They also |
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Sales Review |
Grade:
A |
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What we like: |
24x7 sales assistance is available with the help of live chat, phone an email. Live chat option is really easy to navigate on the website. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
TurnKey Internet provide technical support over the phone, email option is also available. Support technician resolved the issue within just few minutes. Quality and professional technical support provided. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
TurnKey Internet offers wide range of packages. All prices are compatible with the feature they provide. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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TurnKey Internet has been providing online business solutions with a focus on ease-of-use and streamlined efficiency for business growth. They have proven over the years a deep commitment to customer satisfaction, network reliability, and the quality of hosting services. TurnKey Internet stands out from the crowd through its use of advanced technology solutions. It is the mission of TurnKey Internet to provide the highest possible quality web hosting and customer service 24x7x365. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate
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Response Time (Issue Resolved)
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All queries were answered
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate
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Response Time (Issue Resolved)
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All queries were answered
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate
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Response Time (Issue Resolved)
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All queries were answered
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Immediate
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Response Time (Issue Resolved)
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All queries were answered
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Sales Contact Details |
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Sales Telephone
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+1-877-539-4638 |
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Sales Email
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sales@turnkeyinternet.net
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Main URL
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http://www.turnkeyinternet.net/
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Billing Details |
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Payment Methods |
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Discover, moneybookers, Google checkout
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.turnkeyinternet.net/doc/TermsOfService.php
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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1 minute.
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Response Time (Issue Resolved)
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Immediately resolved the issue.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
http://www.turnkeyinternet.net/company/service_level_agreement.php
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