Editor's Review |
Host Introduction |
Helping small businesses get online is at the heart of everything at Walker Hosting. Their goal is to cut the jargon and make creating and publishing a website a realistic prospect for everyone. They don’t think you should have to rely on a third-party designer just to have an online presence.
Innovation drives everything they do, ensuring you get the latest internet technology across all levels of services including domain names, shared web hosting, business-class email, dedicated servers, reseller hosting, application hosting and website management. |
Sales Review |
Grade:
B |
Support Review |
Grade:
A |
Plans / Features Review |
Grade:
A |
Usability Review |
Grade:
A |
Conclusion |
Grade:
A |
Walker Hosting utilizes the highest level of performance, security, and connectivity in its partnered UK data centers. Their data centers from Tier 1 to Tier 4 feature multi-level security with 24/7 monitoring, meeting full ISO 9001, ISO 27001, ISO 22301 and PCI DSS compliance. Fast, Secure and everything you want to power your business on the web. |
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Sales Review |
Ticket Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Fast response time within business hours
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
|
Fast response time within business hours
|
Response Time (Issue Resolved)
|
Answered all questions in detail.
|
|
Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
|
Immediate response to the request.
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Response Time (Issue Resolved)
|
Answered all questions in detail.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
|
Fast response time within business hours
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Response Time (Issue Resolved)
|
Sales person was friendly to assist & answer.
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Sales Contact Details |
Sales Telephone
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+44 (0)1422 893 295 |
Sales Email
|
sales@walkerhosting.co.uk
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Main URL
|
https://walkerhosting.co.uk
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Billing Details |
Payment Methods |
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Bank Transfer
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Account Activation Period |
Unknown
|
Order Verification Documents Required |
No
|
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Money Back Guarantee |
Does Host have an Money Back Guarantee? |
Yes
|
If yes, how many days? |
30 days
|
Hyperlink to Terms and Conditions |
https://walkerhosting.co.uk/terms-of-service
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Support Review |
Ticket Support |
Yes
|
24 x 7 ? |
No
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
Response Time (Issue Resolved)
|
Issue was addressed properly.
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|
Email Support |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
Response Time (Issue Resolved)
|
Issue was addressed properly.
|
|
Live Chat Support |
No
|
|
Phone Support |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Immediate response.
|
Response Time (Issue Resolved)
|
Resolved the issue given.
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SLA |
Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://walkerhosting.co.uk/terms-of-service
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