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Editor's Review |
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Host Introduction |
Founded in 1996, Webair.com was created by webmasters for webmasters to provide a viable, affordable, Managed Webhosting solution for companies of all types and sizes. There mission is simple...Offer thereclients the peace of mind they need to effectively run their business. Webair personalized services and technical support specialists have the talent and capability to employ even the most complex hosting solutions. There multiple state of the art datacenters are equipped with the very latest technology and maintained by our expert engineers to ensure maximum stability, security and uptime for our clients. See below for listing of datacenter features and network specifications. |
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Webair.com provides viable web hosting and managed solutions for companies of all sizes and is recognized as a global leader in the industry. With datacenters in New York, Los Angeles, Montreal and Amsterdam, Webair continues to grow while leading the way with cutting edge technology and exemplary customer service. There proprietary VSYS™ VIRTUAL WEB HOSTING PLATFORM offers unparalleled security and reliability in a shared hosting environment.They supply all of the servers, software, bandwidth a |
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Sales Review |
Grade:
A |
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What we like: |
WebAir provides one-stop-shop solution for all your hosting needs. Reaching to sales representative was made is with help of live chat, phone and email. |
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What needs improvement: |
None at this time |
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Support Review |
Grade:
A |
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What we like: |
Excellent support provided. WebAir technical support is provided via email, ticket, chat and the option of phone. They resolved our issue in a systematic way and handle it properly. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
WebAir offers a wide range of services like cloud hosting, VPS hosting, Dedicated server, Forex Server, etc. As well as they also provide Web Developement service. All plans are perfectly designed according to customer needs. |
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What needs improvement: |
None at this time. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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At Webair, they are committed to excellence and realize the level of service and support it takes to keep existing clients happy, and new clients amazed!. Thier clients base includes small and large companies including worlds renowned musicians, hosting companies,design firms, marketing firms, manufacturers, distributors, service providers, professional services firms, associations & many many more. The Webair hosting platform is a standard across our portfolio of managed services. All virtual a |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Response Time (Initial Acknowledgement)
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Good response time in working hours
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Response Time (Issue Resolved)
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All questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Response Time (Initial Acknowledgement)
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Good response time in working hours
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Response Time (Issue Resolved)
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All questions were answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Response Time (Initial Acknowledgement)
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Good response time in working hours
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Response Time (Issue Resolved)
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All questions were answered properly.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Good response time in working hours
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Response Time (Issue Resolved)
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All questions were answered properly.
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Sales Contact Details |
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Sales Telephone
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866-WEBAIR1 |
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Sales Email
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sales@webair.com
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Main URL
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http://www.webair.com/
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Billing Details |
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Payment Methods |
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Bank Wires
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Account Activation Period |
Instant
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.webair.com/webhosting-vsys.html
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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1 minute.
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Response Time (Issue Resolved)
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Addressed the issue properly
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
http://www.webair.com/about-us.html
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