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Editor's Review |
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Host Introduction |
WebHost.pro is an American corporation with headquarters in Los Angeles, California and Seattle, Washington, and Costa Rica. Web Host Pro was originally founded in 2001 as DWHS (Domain Web Hosting Service). Their main goal is to offer the best possible Web Hosting at a price everyone can afford. Since 2001, they have grown into the fastest rated web host and currently host millions of websites around the world. This includes some of the biggest names on the internet like MySpace.com, FIFA, and Sony. They use the most advanced fiber optic connections in the world and limit servers workload to anywhere from 2 to 300 websites at a time. The majority of servers are hosted in premium DATA CENTER in downtown LA. This facility is directly connected to the third largest Network Hub in the world. They also share Data Center space in Canada, New York, Europe, and Texas for round robin DNS cluster. |
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WebHost.pro is fatest growing Web Hosting company in the industry. They provide Shared Hosting, Dedicated Server, and Reseller Hosting services. Their comprehensive array of Web Hosting Packages ensures that they can fit customers current and future needs as business grows. They also provide E-commerce, SEO and Web Design services. |
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Sales Review |
Grade:
A |
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What we like: |
WebHost.pro's sales team has great customer serving skills. They know what exactly customer is looking for and which solution is good for. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
WebHost.pro's technical team was available 24x7 with an average response time of less than 20 minutes. They are all just good. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested the Dedicated server which was fast, steady and smooth in performance till the end of subscription. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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When you want to have the fastest and most reliable web hosting service in the industry, it's time for the WebHost.pro. Their premier web hosting service puts your needs and the needs of your website first. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Email Sales |
No
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Was chatting with sales agent within a second.
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Response Time (Issue Resolved)
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Sales agent was very friendly to answer all questi
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Answered all questions right away.
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Sales Contact Details |
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Sales Telephone
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+1-213-984-4678 |
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Sales Email
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cs@webhost.pro
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Main URL
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http://webhost.pro/
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Billing Details |
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Payment Methods |
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Discover, Western Union and Money Gram
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
45 days
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Hyperlink to Terms and Conditions |
http://webhost.pro/45daymoneyback.html
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
No
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Live Chat Support |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Response time was good during working hours.
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Response Time (Issue Resolved)
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Resolved the issue immediately.
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Immediately resolved the issue.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.99%
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Hyperlink to SLA |
http://webhost.pro/network-map.htm
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